Auto request

The main channel for collecting reviews with Appio is through the review request emails. We will schedule and send these requests automatically based on your settings.

Add sender email

By default, we will send the review requests using


In Premium plan you can change this email and the sender name to match your business in Settings > General Email sender

Change Sender Name and Email

Once you change Sender name and email, you can verify your email by following the instruction below:

Turn on auto schedule requests

To active/ de-active the review requests, please go to  Settings > Review requset > Auto request > Email Review Request > Auto schedule request > Turn it on/off


You need to grand the app read-access rights to your order in order to schedule those request

Email schedule

Once you activate the Auto schedule requests, you are now ready to adjust your sending schedule by hours/days based on Fulfillment or Purchase event.

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