If you have orders made outside of your e-commerce platform, you can create manual review requests for these orders via CSV upload.
In this article
Step 1: Download manual request template
Step 2: Fill in the information for the requests
|Name of the customer
|Email of the customer
Go to a live product page on your store Product handle is the last part of product URL Example: https://yourstorename.myshopify.com/products/t-shirt
The handle of this product is "t-shirt"
Step 3: Upload the file to Appio app
- When you've added the information, save the file as CSV (Comma delimited)
- In Appio admin, choose Collect reviews > Manual Request > Add file and click upload.
Step 4: Review the results
Step 5: Batch
Once the batch is uploaded successfully, you can click to its name to view Summary report with many useful information including: batch name, date, performance score, detailed request status...